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Iron Span Industrial is committed to making ironspanindustrial.com usable by people with disabilities, including customers who rely on screen readers, keyboard navigation, voice control, screen magnification, captions or high-contrast displays.
Our target is conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. We treat that standard as the minimum for every new page, product listing, weekly ad and guide we publish, and we are working through older content to bring it to the same level.
Accessibility is part of how we build, not a final check. New templates and custom-coded sections are reviewed before release, and the live site is audited every quarter.
ironspanindustrial.com is designed to work with the current and previous major version of Chrome, Edge, Firefox and Safari on desktop, and Safari on iOS and Chrome on Android, in combination with the assistive technologies listed above.
The site relies on HTML, CSS and JavaScript. Core content, navigation and contact details remain readable if JavaScript is unavailable; interactive tools such as the delivery estimator, financing estimator, search suggestions and live FAQ search require it. Where a tool is unavailable, the same information can be obtained by phone or email.
We do not use overlay widgets that claim to make a site accessible automatically. Fixes are made in the site's own code.
Despite our efforts, some parts of the site do not yet fully meet WCAG 2.1 AA. These are the issues we know about, what we are doing and when we expect them to be resolved. If you run into one, contact us and we will provide the information another way.
Some documents supplied by manufacturers are image-only scans without tags or text. We provide an accessible text version or read the relevant section to you by phone on request while we replace them.
Articles published before 2025 may have images without descriptive alt text and heading levels that skip. We are re-editing them in order of traffic.
The image zoom on product pages currently responds to mouse and touch only. All product images can be opened at full size with the keyboard, and the zoom control is being rebuilt.
The weekly ad countdown timer is announced as static text to screen readers rather than live. Installation videos are captioned, but do not yet include audio description of on-screen steps. Written step-by-step guides cover the same content.
Payment fields, the financing application and carrier tracking pages are provided by outside services. We choose partners with published accessibility commitments but do not control their code. See the note below.
Some features on ironspanindustrial.com are supplied by other companies and open in their systems or inside our pages: the website platform's checkout and account pages, card payment fields, the financing partner's application, freight carrier tracking sites, embedded maps, review widgets and social media links.
We are not responsible for the accessibility of those services and cannot always fix problems in them directly. We do require our partners to commit to accessibility standards, report issues we find to them, and offer an alternative for every task they perform. If you cannot complete a payment, application or tracking request through a third-party page, call (XXX) XXX-XXXX and we will complete it with you.
This statement follows the W3C accessibility statement model and refers to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our approach is informed by Title III of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable Georgia law.
Physical access: our Forest Park headquarters at 5178 Old Dixie Hwy has step-free access from the parking area and accessible restrooms. Equipment viewing at any of our six warehouses (Forest Park GA, Memphis TN, Oklahoma City OK, Las Vegas NV, Pittsburgh PA, Minneapolis MN) is by appointment; tell us in advance about any access needs and we will arrange them.
This statement is effective September 28, 2026 and is reviewed at least once a year, and whenever we make significant changes to the site.
If you find a page, product listing, form or document on ironspanindustrial.com that you cannot use, tell us. Describe what you were trying to do, the page address, the browser and assistive technology you use, and what happened. We acknowledge accessibility feedback within 2 business days, tell you how we plan to fix the issue, and provide the information or complete the task with you another way in the meantime.
You can also request any content on the site in an alternative format, such as large print, plain text or an accessible PDF, at no charge.
Tell us what is not working. We answer accessibility feedback within 2 business days and can complete any order or request by phone.